Set Rates vary for each practitioner and are listed per hour when booking your session.

This is the rate you will pay per session if you do not sign up for other payment options

What is Tiered Pay?

This means your session rate is based on your current financial access and resources and reflects equitable pay for your counsellor.

This flexible, community-minded model helps keep care sustainable and accessible for everyone.

You choose the tier that fits your situation, and it can shift as life does.

(Sliding Scale -has a limited slot amount to keep access equitable for the counsellor as well- see Sliding Scale Tab - for access)

The Sliding Scale is the lowest rates offered and under rates offered within the Tiered Pay model.

🌱 Tier 1 – Partial Support

For those with limited income but managing basic needs.

This tier offers lower-cost sessions to keep sessions accessible.

“I can do this, but it might need to be every now and then.”

🌿 Tier 2 – Sustaining Access

For those with a consistent income and manageable expenses.

This tier reflects the equitable cost of running a session and sustains both the counsellor and the broader community.

“I can afford this and could do it consistently.”

🌳 Tier 3 – Community Supporter

For those with financial stability and additional resources.

Paying at this tier helps fund lower-cost spots and supports accessible counselling for others in the community.

“I can afford this consistently and want to help others access sessions too.”


Who Offers This?

Ask your practitioner if they offer equitable tiered pay options and how they structure that.

Financing is breaking up a session rate into smaller payments over a set amount of time decided between you and your practitioner.

Structure
The session will be charged at a fraction of the rate in weekly instalments until the total is paid. A session booking limit may be required.

Approval
If your practitioner offers this, and approves a payment plan, you will need to set-up a payment schedule;

• by automatic e-transfer,

• using a credit card on your Janeapp account

• setting up a plan to drop off cash weekly.
  
  Requirements

• A payment plan must be approved by your practitioner with one of the above options

• Follow the booking limit set by your practitioner if one is set

Fill out the form below to sign up for financing and wait for confirmation

Some practitioners may offer bulk pay to pay for multiple sessions in advance at a discounted rate.

Structure
Ask your practitioner if they offer bulk pay options, what the reduced rate is, and the number of sessions it can cover.

Approval
If your practitioner approves, this will automatically be applied to your sessions.

Requirements

• An approved payment method must be set-up:

  • Automatic e-transfer

  • A credit card on file in your JaneApp account

  • Cash drop off at the clinic

  
  
  Fill out the form below to sign up for bulk pay and wait for approval from your practitioner

Some practitioners may offer a reduced rates for individuals with financial need.

Structure
The session will be charged after the session ends at a lower cost that you and your practitioner decide together.

Approval
If your practitioner is able to offer this option, they will approve it after you have discussed your need and the options they offer.

Reduced rate payments are offered on a needs basis and are not for all clients.

Requirements
-You must have a auto-transfer setup, credit card on file in your JaneApp account, or arrange to bring cash to your sessions.

Fill out the form below to sign up for sliding scale and wait for confirmed approval from your practitioner.